Hello! I'm EUGENE Kazakov
Project & Operations Business Manager
Real hands-on experience in retail and service operations.
I manage processes on the ground — people, costs and daily execution.If you’re looking for real action, not just polished talk — you’re in the right place.Open to job opportunities:
Warsaw, Poland
[email protected]
+48 502 905 415
https://www.linkedin.com/in/eugenekazakovpm
Instagram: eugene.bizops
Facebook: eugene.bizops
End-to-End Operations & Business Management
Operations & Business Manager with 15+ years of real, hands-on experience in building and running operational processes from the ground up.
Managed teams of up to 16 employees, coordinated suppliers and logistics, and ensured stable day-to-day execution across retail and service operations.
Strong focus on operational efficiency, cost control and structured execution, with a practical, people-oriented leadership style
Education & Professional Background
Education
- Degree in International Law
Belarusian Institute of Law
- Google Project Management Certificate (process & project fundamentals)Professional Background
Hands-on experience in business and operations management within retail and service environments.
Practical exposure to contract coordination, supplier interaction, and operational compliance in regulated business contexts
Languages
Russian — Native
Polish — Intermediate (B1/B2, working proficiency)
English — Intermediate (B1/B2, professional working level)Today, any difficulties with the language environment are eliminated — there are enough AI tools and real-time translation technologies to ensure complete understanding between interlocutors
Professional Experience & Key Projects
Operations & Business Manager
Retail Chain — Mogilev, Belarus | 2008–2012
- Built and managed a retail network from the ground up (team of 16 employees)
- Negotiated lease agreements with shopping malls using financial and traffic analysis
- Expanded product range by 40%
- Launched a customer loyalty program (6,000 cards issued)
- Reduced unsold inventory risk from 15% to 5%Business Exit (Retail Operations)
- Successfully prepared and transferred operations to market competitors at an increased valuation due to optimized processes, stable customer base and operational maturityLogistics & Supply Chain Coordination (China)
- Established and managed a supply chain with manufacturers in China
- Coordinated product certification and customs clearance
- Business trip to Canton Fair (Guangzhou): selected 3 manufacturers, partnered with 2 logistics providers
- Completed 5 international deliveriesRepresentative & Operations Manager
- Kapitoshka (Drinking Water & Beverages) — Minsk, Belarus | 2006–2010
- Opened and managed a regional office
- Leased warehouse facilities and organized transport operations
- Processed 280+ orders per week
- Issued 4,500 loyalty cards
- Reduced average delivery time from 4 hours to 1.5 hourRepresentative & Operations Manager
- Autogorod (Automotive Parts Import) — Minsk, Belarus | 2012–2014
- Opened and managed a regional office
- Negotiated with suppliers and key clients
- Developed and executed a full operational business planBusiness Consultant (Retail Operations)
- Rolf Trade / Perekrestok Retail Network — Mogilev, Belarus | 2018
- Designed and proposed a staff and customer loyalty improvement program
- Worked directly with top management on operational recommendationsRemote Operations & Business Manager
- Retail Stores (Bags & Accessories) — Mogilev, Belarus | 2018–Present
- Manage 3 retail stores remotely from Warsaw
- Oversee lease agreements, budgeting, taxation and financial control
- Lead negotiations with shopping malls and suppliers
- Support recruitment and personnel management
- Increased annual revenue by 14%
- Reduced rental costs by 11%
- Implemented 2-day delivery service
- Issued 24,000+ loyalty cards
Tools & Systems
Excel // Google sheets
Miro
Jira
Confluence
Power BI
CorelDRAW
AI tools
MS Office
Availability & Work Conditions
- Based in Warsaw, Poland
- Eligible to work in Poland
- Permanent residence in Poland (Karta Stałego Pobytu)
- Eligible for full-time employment without sponsorship
- Open to on-site, hybrid, or remote roles within Europe or international teams
- Available for full-time employment